Privacy Policy

Dear Customer,

At Sheeeldeals.com , we believe that customer service is the cornerstone of all our business activities. We make every effort to avoid any problems that may arise while you shop with us. Therefore, we have made sure that all of our policies are clear and easy to understand. If you need any clarification, please do not hesitate to contact us directly.

Scope

This Privacy Policy explains how we handle your personal information for our services on Sheeel.com websites. It generally applies to Sheeel.com, its content, and other related websites where this policy appears at the bottom of the page. Some Sheeel.com websites with their own brands, or websites that we operate, may be subject to separate privacy policies. The policy applicable to any of our subdomains or main domains is always the policy displayed at the bottom of each website.

The privacy practices of our affiliates and joint ventures are consistent with those described in this Privacy Policy. Subject to applicable legal requirements, we strive to provide a consistent set of privacy practices throughout Sheeel.com. By accepting this Privacy Policy and the User Agreement during registration, you expressly agree to the collection, retention, use, and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy becomes effective immediately upon acceptance by new users, effective January 16, 2011.

Collection

You may browse our websites without informing us of your identity or revealing any of your personal information. Once you provide us with your personal information, you will no longer be anonymous to us. If you choose to provide personal information, you agree to the transfer and storage of that information on our servers.

We may collect and store the following personal information:

  • Email address and physical contact information;
  • Transaction information based on your activities on the websites;
  • Shipping, billing, and other information that you provide to purchase or ship merchandise;
  • Dispute resolution information, correspondence through our websites, and correspondence sent to us;
  • Other information from your interaction with our websites, services, content, and advertisements, including computer and Internet connection information, page-view statistics, traffic to and from the websites, advertising data, IP address, and standard web log information;
  • Additional information that we may request from you to authenticate your identity or if we believe that you are violating website policies. For example, we may ask you to send us identification or an invoice to verify your address, or answer additional questions online to help verify your identity or ownership of a product you have listed;
  • Information from other companies, such as demographic data and navigation data;
  • Other supplemental information from third parties. For example, if you owe a debt to Sheeel.com, we may generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law.

We do not knowingly collect information from persons under the age of thirteen.

Marketing

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content, and advertisements.

If you do not wish to receive marketing communications from us or participate in our advertising personalization programs, simply adjust your preferences in your Sheeel.com profile or follow the instructions provided with the communication or advertisement.

Use

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and personalized experience. You agree that we may use your personal information to:

  • Provide the services and customer support you request;
  • Resolve disputes, collect fees, and troubleshoot and resolve problems;
  • Prevent potentially prohibited or illegal activities and enforce our User Agreement;
  • Personalize, measure, and improve our services, content, and advertisements;
  • Inform you about our services and those of our corporate family, targeted marketing, service updates, and promotional offers based on your communication preferences;
  • Compare information to ensure its accuracy and verify it with third parties.

Disclosure of Your Information

We may disclose personal information in response to legal requirements, to enforce our policies, or in response to claims that a listed item or other content violates the rights of others, or to protect the rights, property, or safety of any person. Such disclosure will be made in accordance with applicable laws and regulations.

We may also share your personal information with:

  • Members of the Sheeel.com corporate family to provide shared content and services, such as registration, transactions, and customer support, and to help detect and prevent illegal activities and potential violations of our policies, and to guide decisions regarding their products, services, and communications. Members of our corporate family will not use this information to send you marketing communications unless you request their services;
  • Contracted service providers who assist us with our business operations, such as fraud investigations, billing collection, affiliate programs, rewards programs, and co-branded credit cards;
  • Other third parties that you expressly ask us to send your information to, or that you are expressly notified about and consent to when using a particular service;
  • Law enforcement officials or other government officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such cases, we will disclose information relevant to the investigation, such as name, city, state, ZIP code, telephone number, email address, user identity history, IP address, fraud complaints, and bidding and listing history;
  • Other business entities if we plan to merge with or be acquired by such an entity. In the event of such a merger, we will require the new combined entity to follow this Privacy Policy with respect to your personal information. If your personal information is used in a manner inconsistent with this policy, you will receive prior notice.

Without limiting the foregoing, and in an effort to respect your privacy and our ability to protect the community from bad actors, we will not disclose your personal information to law enforcement officials, other government officials, or other third parties without a subpoena, court order, or substantially similar legal process, except when we believe in good faith that disclosure is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Information You Share on Sheeel.com

Your user ID is displayed throughout Sheeel.com and is connected to all of your Sheeel.com activities. If you access our websites from a shared computer or a computer in an Internet café, some of your information, such as your user ID, activity, or Sheeel.com reminders, may also be visible to other individuals who use the computer after you.

Cookies

We use cookies (small files placed on your hard drive) on some of our pages to help analyze our web page flow, personalize our services, content, and advertisements, measure promotional effectiveness, and promote trust and security.

Some important points you should know about cookies:

  • We provide certain features that are only available through the use of cookies.
  • We use cookies to help identify you and maintain your logged-in status.
  • Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of the session.
  • You are always free to decline our cookies if your browser permits you to do so, although doing so may interfere with your use of some of our websites or services.
  • You may encounter third-party cookies on certain pages of websites that we do not control. For example, if you view a web page created by another user, a cookie may be placed by that web page.

No Spam, Spyware, or Spoofing

We and our users do not tolerate spam. Make sure to set your communication preferences on Sheeel.com so that we can communicate with you according to your preferences.

You may not add other Sheeel.com users, even those who have purchased a product from you, to your mailing list (email or physical mail) without their express consent.

To report spam or unwanted email related to Sheeel.com, please forward the email to support@sheeeldeals.com. We automatically scan messages and may manually filter them to detect spam, viruses, phishing attacks, and other harmful activities or illegal or prohibited content.

Account Security

Your password is the key to your account. Use unique numbers, letters, and symbols, and do not disclose your password on Sheeel.com to anyone.

If you share your password or personal information with others, remember that you are responsible for all actions taken under your account. If you lose control of your password, you may lose significant control over your personal information and may be subject to legally binding actions taken on your behalf.

Therefore, if your password is compromised for any reason, you should notify Sheeel.com immediately and change your password.

Accessing, Reviewing, and Changing Your Personal Information

You can view, review, and change most of your personal information by logging in to Sheeel.com.

Generally, we will not manually modify your personal information because of the difficulty of verifying your identity remotely. You should update your personal information immediately if it changes or is inaccurate.

Once you have posted a public post, you may not be able to change or remove it.

Upon your request, we will close your account and remove your personal information as soon as reasonably practicable, based on your account activity and in accordance with applicable law.

We retain personal information from closed accounts as required by law and to prevent fraud, collect any fees owed, resolve disputes, troubleshoot and resolve problems, assist with investigations, enforce our Sheeel.com User Agreement, and take other actions permitted by law.

Security

Your information is stored on our servers. We treat data as an asset that must be protected and use various tools, such as encryption, passwords, and physical security, to protect your personal information from unauthorized access and disclosure.

However, as you may be aware, third parties may unlawfully intercept or access transmissions or private communications, and other users may misuse or abuse personal information they collect from the website.

Therefore, although we work hard to protect your privacy, we cannot guarantee that your personal information or private communications will always remain private, and you should not expect this.

Financial Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We provide the use of a secure server. All sensitive/credit information provided is transmitted using Secure Socket Layer (SSL) technology and then encrypted in the database of our payment gateway providers. It can only be accessed by authorized persons with special access rights to these systems, who are required to keep the information confidential.

After a transaction is completed, your private information, such as credit card information, Social Security numbers, financial information, and other sensitive data, will not be stored on our servers.

General

We may modify this Privacy Policy at any time by posting the amended terms on this website. All amended terms automatically become effective 30 days after they are initially posted on the website.

In addition, we will notify you through the Sheeel.com Message Center.

If your questions are not answered online, you may contact us by email at support@sheeeldeals.com or write to us at the following address:

Address:

📍 Kuwait

Postal Address:
Postal Code: 44531
Kuwait